Since the EA Star Wars Battlefront II video game was listed as free-to-play on the Epic Games Store, more and more interested gamers are joining in. Now the problem has started facing many gamers and a bunch of EA error codes is part of it. It looks like EA Star Wars Battlefront 2 error code 524 is causing problems for players like other EA games. Whenever players try to enter an online game, a special error code appears. If you are also one of the victims, be sure to check out this troubleshooting guide to get it resolved.
This specific error code appears on all platforms and reads “Sorry, this account cannot run online. See ea.com/unable-to-connect for more information. Error code: 524”. While other EA error codes in the Star Wars Battlefront 2 video game fall under the issue of server connectivity or downtime, the 524 error code falls under the age restriction issue. Yes! You heard it right This is a minor account issue that was originally created in an EA account or Xbox profile.
How to Fix EA Star Wars Battlefront 2 Error Code 524?
According to several reports on several online forums, the reason lies with the date of birth configured in your account. If your account is configured with a date of birth that is less than 13 years old, you will not be able to join multiplayer mode on the EA Star Wars Battlefront II video game.
In the meantime, Xbox One profile users who accidentally or for other reasons created a new account under 13, can follow the possible ways to fix this problem by setting your actual age. Alternatively, you will need to open a support ticket with EA and go through their suggested process to properly edit the date of birth details.
1. Create a New Xbox One Profile
If it is possible for you to create a new Xbox One profile just to play the EA Star Wars Battlefront 2 video game, we recommend that you do so. This is one of the most common problems for Xbox One users. Keep in mind that EA does not allow players to access online multiplayer for players under the age of 13. So don’t get confused by EA and Xbox politics. Therefore, we can assume that Xbox Support cannot fully help you with this situation.
As such, it would be recommended for someone 18 years or older to create a new Xbox One profile to fully play EA games. Make sure we don’t encourage such things to non-adult players. But if you are an adult, you can make a new one.
- Go to your Home screen or Xbox Dashboard.
- Be sure to sign out of your existing profile (if applicable).
- Select the bar in the top left corner > select Add New from the Sign In menu! interface.
- Now enter a valid email address > Enter a valid birthday date that must be at least 18 years old or above.
- Follow the on-screen instructions and complete the profile creation process.
- Once you’ve successfully signed into your new Xbox One profile, you’re ready to go.
- Simply launch Star Wars Battlefront 2 game and check if error code 524 is displayed or not.
But if you already have a lot of games saved in your existing account and you are not interested in upgrading to a new account or if you are a PC gamer, then follow the next method.
2. Raise a Support Ticket for the EA
If the Xbox profile isn’t for you, you should ask an EA support agent to raise the age accordingly. However, this will require authentication for your actual age.
- Simply visit the EA Support Forum and go to the Manage Your Account section.
- Create a support ticket for your problem now.
- A support agent will be with you shortly in the live chat and ask for your help.
- This may require proof of age documents to go through the verification process for a few weeks.
Therefore, you may have to wait until authentication is complete. Once your EA account is old enough, you’ll be able to play your Star Wars Battlefront 2 games again in multiplayer mode.
That’s it, friends. We hope that you have found this guide useful. For any additional questions feel free to ask in the comments below.