If you get the “Something unexpected happened” error prompt with the Xbox error code 0xa3e903ed when attempting to install a new game via the EA Play app on your Windows 11 or Windows 10 PC, then this post is intended to assist you with the most suitable solutions you can try to successfully resolve the issue.

You’re then asked to report the issue to Microsoft so that they can better comprehend it. Let’s look at how to fix issue 0xa3e903ed on Xbox.

EA Games Error 0xa3e903ed

Xbox One EA Play app error 0xa3e903ed

If you’re having trouble with this, try the methods listed below in no sequence to see if they help you fix the Xbox Game Problem 0xa3e903ed that appears in the EA Play app on your Windows 11/10 gaming machine.

  • Restart your computer.
  • Check the status of the EA server.
  • Log out and back into your account.
  • Check to see if your Xbox account linked to a legitimate EA account.
  • The Microsoft Store should be reset.
  • The EA Desktop programme should uninstalled and reinstalled.

Look at the descriptions of the processes involved in each of the solutions presented.

Restart the computer.

You can restart your PC to verify if the Xbox Game problem (0xa3e903ed) that appears in the EA Play program on your Windows 11/10 gaming rig is fixed, as shown by the error prompt. Otherwise, move on to the next option.

Check the health of the EA server.

It’s possible that this problem is caused by a sporadic internet connection to the EA server. You can check the EA server status on Xbox in this scenario. There’s nothing you can do if the server/website is unavailable except wait and try again later, as indicated by the error popup.

If the servers are online but the error persists, you can remedy any connectivity issues by fixing network and internet connection problems on your Windows 11/10 device. If your computer is unable to connect to the Internet at all, you can use the Complete Internet Repair Tool. In addition, depending on your internet gear, consult the user manual or conduct an online search using your chosen decision engine to learn how to power-cycle your modem or router.

Log out and back into your account.

This method necessitates signing out of your EA Play account, waiting one minute, and then signing back in. After you’ve logged out and back in, the system should recognize that you’re using Xbox Game Pass and allow you to install the game on your Windows PC using EA Desktop.

Double-check that your Xbox account linked to a legitimate EA account.

To use this approach, make sure your Xbox account link to a legitimate EA account.

Follow these steps to link your Xbox/Microsoft account to your EA account on your Windows 11/10 gaming PC:

  • Open the EA Desktop App and log in.
  • Select “Find Friends” from the drop-down menu.
  • Select the Import Friends tab from the drop-down menu.
  • After that, click the Xbox link and fill in your information.

If you see an error message stating that your Microsoft account has already linked, follow these steps:

  • Go to help.ea.com for more information.
  • If you’re already logg in, log out.
  • Then proceed to the login screen.
  • Under “Sign in with your account,” click the Xbox Live icon.
  • To get start, go to My Account.
  • “Change or Recover Password” should select.

5] Delete the cache from the Microsoft Store.

Some PC gamers were able to fix the problem by calling Xbox/Microsoft Support and following the advice to make sure Windows was up to date and then reset the Microsoft Store.

6] Uninstall and then reinstall the EA Desktop application.

This solution requires you to delete the EA Desktop program (using a third-party software uninstaller if possible), reboot your computer, and then download and install the latest version of the EA Desktop app on your Windows 11/10 computer.

Conclusion: Talk to an Xbox Live agent

Sign out of your Xbox profile, wait one minute, and then sign back in to fix error code 0xa3e903ed. After that, reinstall the EA Desktop program with your Xbox account link to a genuine EA account. If the problem persists, make sure your PC is up to date and that the Microsoft Store app is reset.

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