You can contact Xbox Live directly for more assistance or speak with a live professional if you are having problems with Xbox Live or have a question regarding your Xbox Support. Learn how to contact Xbox Live by following the instructions provided in this article.
Using the Xbox’s Official Method
1. Go to http://support.xbox.com/en-US/contact-us to access the Xbox “Contact Us” website.
2. Select the category that best reflects your Xbox Live question or problem. “Xbox 360,” “My Account,” and “Billing” are the options available to you. If you wish to cancel your Xbox Live membership, for example, go to “My Account.” [1]
3. Go to the “Xbox Live” portion of the menu.
4. Select the link that most accurately describes your Xbox Live problem. Click “Networking” if you’re having network problems with Xbox Live, for example. The landing page will refresh and offer you a variety of ways to reach us.
5. Select the form of contact you want to utilize to speak with an Xbox Live professional. Live chat, help forums, Twitter support, and telephone are all common ways to contact us.
6. Connect with an Xbox Live agent by following the on-screen directions. If you want to chat with a representative, you will be asked to sign in with your Microsoft login and password, however, if you choose to tweet, you will be routed to the official Xbox Support Twitter page.
2. Making Phone Calls to Xbox
- Call 1-800-469-9269 to reach Xbox Support or Third Party Xbox Support 1-888-840-1555
- The Xbox customer service centre is open Monday through Friday from 9 a.m. to 5 p.m. EST.
- Wait for Xbox to give you prompts, then call the number “0” six times consecutively.
- Stay on the line until an Xbox representative picks up. It takes an average of 23 minutes for your call to be answered [2] in most circumstances.
Using the Xbox Support Forum as a third option
1. Go to the main page of the Xbox Forums.
2. Select “Xbox Support Forum” from the drop-down menu.
3. Select the sub-group that most accurately describes the nature of your problem. “Networking Hardware Information” and “Xbox 360 Support” are the two categories from which you can choose.
4. Scroll through the forum conversations and select the one that best fits your question. If you’re having issues connecting to Xbox Live from your console, for example, go to “Connecting to Xbox Live” for help troubleshooting and fixing your problem.
* After entering your Microsoft account, you can post a new topic or message to the forum if there are no categories that fit the nature of your concern. Your message will be promptly responded to by an Xbox support representative or another Xbox Live user.
What’s the Number For Microsoft Xbox Support
Xbox is discontinuing support for Windows Phones, with Microsoft confirming that Xbox functions would no longer be available on the defunct mobile platform.
Microsoft has stated that Xbox functions will no longer be supported on Windows Phone devices. The news was given in an unobtrusive manner as a notification in the Xbox app. It’s awful news for the dwindling Windows Phone ecosystem, and it’s just more move by Microsoft toward ending support for its mobile operating system.
Windows Phone was first released in 2010 as a competitor to iOS and Android in the mobile industry. In 2013, Windows Phone surpassed Blackberry in market share, defeating the then-new Blackberry 10 OS, which appeared to be a serious challenger in the smartphone space. As part of their strategy, Microsoft purchased Nokia for roughly $7 billion US. By 2016, however, interest in Windows Phone had waned as iOS and Android gained traction. That year, the platform’s market share fell to 1%, and Microsoft stopped actively developing Windows Phone in 2017.
The news will come as no surprise to anyone familiar with Windows Phone’s history, as Microsoft will discontinue support for the platform in late 2019 and provide a final security update a year later. Microsoft’s continuing support for Xbox on Windows Phone was somewhat generous, as the corporation appears to have supported the platform for as long as it was practical. Instead, for years, the business has focused on developing apps for Android and iOS, with more recent reports of Android app support for Xbox consoles.
Windows Phone has become somewhat of a relic of the 2010s, harkening back to a period when firms like Blackberry and Nokia were still in the smartphone game. Nonetheless, this statement signifies the end of an era for gamers who loved Xbox functions on their Windows Phone.