The ce-33729-4 Ps4 error code is one of the most dangerous error codes you can encounter on your PlayStation. This error code typically appears when you attempt to sign in to the PlayStation Network or access one of its services.
When this happens, you won’t be able to use any of your PS4 or PS5’s online features, and you’ll be limited to boring in-game bots and single-player games.
According to our information, the CE-33729-4 error code on the PS4 or PS5 occurs when your global IP address is banned from the PlayStation Network. Possible causes include violations of the platform’s community guidelines, hacking, and other illegal activities.
How do I resolve Ps4 error code ce-33729-4?
We’ve posted some solutions and workarounds for error CE-107857-8.
Examine the PlayStation Servers.
When dealing with error codes on your console, it is always a good idea to start with the basics before performing advanced measures on your PlayStation or PSN account. You can check Play station’s dedicated status page to see if their servers are down.
If PSN’s servers are currently unavailable, the best thing to do for the time being is to wait for their team to resolve the issue.
If there are no reported outages on PSN’s services, you can proceed to the rest of the methods below.
Restart your PS3.
Restarting the system is one of the quickest fixes for most error codes on the Playstation. This allows your console to reload all of its resources, which may resolve any temporary issues that have arisen while it is in use.
You can restart your PS4 by performing the following steps:
- To access the Quick Menu, press and hold the PS button on your controller.
- Now, go to the Power tab and select the Restart PS4 option.
- Finally, to proceed, press the O or X button on your controller.
If you have a PS5, here’s how to restart your system:
- Locate the PS button on your new Dual Sense controller first.
- Then, hold it down until the Quick Menu appears.
- Finally, choose Restart PS5 to restart your console.
After restarting your PlayStation, sign in to your PSN account to see if the issue has been resolved.
Re-enter your PSN password.
If you get the CE-33729-4 error code on your PS4 or PS5 while trying to access an online service, your account data may have been corrupted. To resolve this, sign out of your PSN account and reset your user data.
You can sign out of your PSN account on a PS4 by doing the following:
- First, go to your PS4’s Settings menu.
- Then, select the Account Management option.
- Finally, click the Sign Out button to end your current session.
If you have a PlayStation 5, follow the steps below to sign out of your PSN account:
- Navigate to the Settings tab on your PS5 and select User Accounts.
- Then click the Other tab.
- Finally, to end your session, click the Sign Out button.
- Wait at least 5 minutes after signing out of your PSN account before logging back in.
- Re-login to your account to see if the problem has been resolved.
Reboot Your Network Router
Because the CE-33729-4 error code indicates a problem with your IP address, you can try restarting your network router to assign your PlayStation 4 or 5 a new IP address.
Here’s how to reboot your network router:
- First, locate your network router’s power cable.
- Unplug the cable from the wall outlet after that.
- Finally, to restart your network router, wait 5 to 10 seconds before reconnecting the power cable.
- Wait for your router or modem to initialise before reconnecting your PS4 or PS5. After that, try logging in to your PSN account to see if the problem has been resolved.
Get Rid of Your User Profile.
Delete your user profile to resolve the CE-33729-4 error code on the PS4 or PS5. This will reset the data on your PlayStation, which may have become corrupted during use. It should be noted, however, that this process will erase your progress, screenshots, and other in-game data.
If you have a PlayStation 4, follow the steps below to delete your user profile:
- First, go to your PlayStation 4’s settings.
- Go to Login Settings > User Management now.
- Finally, click Delete User and choose your user profile.
Check out the steps below for PS5 users to delete their user profile:
- Navigate to your PS5’s settings.
- Then, navigate to the Users and Accounts section.
- Finally, navigate to the Users tab and select the profile you wish to delete.
After you’ve deleted your user profile, restart your PS4 or PS5 and create a new one. Sign in to your PSN account now to see if the problem has been resolved.
Install the latest PlayStation software.
The current version of your PlayStation software may have a connectivity issue that prevents you from signing in to the PlayStation Network. To rule out this possibility, see if there are any available updates for your console and install them.
Follow the steps below to update your PS4 system:
- Use the D-Pad on your controller to navigate to the Settings menu on the main screen.
- Navigate to the System Software Update tab within Settings.
- Finally, choose Update Now and, if an update is available, click Agree.
If you have a PS5, follow the steps below to update your console:
- To begin, go to your PS5’s Settings page.
- Then, navigate to the System tab.
- Navigate to System Software > System Software Update and Settings > System Software Update and Settings > Update System Software.
- Finally, click Update Using Internet to begin the process.
- Return to your PSN account after updating your PlayStation to see if the problem has been resolved.
Contact your Internet Service Provider.
If you are still unable to access your PSN account while connected to your home network, your global IP address may have been banned from the platform. This usually occurs when you violate some community guidelines or use hacks in your online games.
Unfortunately, the only way to resolve this is to contact your service provider and request that your current global IP address be changed.
The only issue is that not all service providers agree to this. Some even charge a fee for this service.
Another option is to switch to a different service provider’s internet plan.
Speak with PlayStation Care center.
If the method outlined above is not possible, you can also Speak with the PlayStation Care center to report the issue.